Contact Us

If you have viewed our website and checked out our FAQ section but still have questions then we would be happy to help. Just fill in your details below and send us a message or email us directly at hello@yeoacademy.com

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Frequently Asked
Questions

Need Help? We've got you covered!

Who are your courses for?

All of our courses are beginner friendly. 

 

Whether you have beauty related experience or not, we offer a step-by-step guide that ensures an in-depth learning journey from start to finish.

 

But our support doesn’t end with the completion of your course. You'll also gain direct access to Robyn via WhatsApp for any queries you might have post-training. This means you'll never feel isolated or without guidance as you start applying your new skills in the real world.

How long before I am fully qualified?

The training itself is one or two days, depending on which training you opt in for. 

 

After your initial training you will need to complete case studies. Five case studies for the lash lift & Tint course and Ten case studies for either the Classic or the Volume eyelash extension training. 

 

We recommend that you try and complete these as soon as possible so you don't loose the momentum while your training is fresh in your memory. 

 

Once you have completed your case studies and they have been approved by your trainer, you will then receive the stamp of aproval and will be ready to obtain full insurance.

Is my training deposit refundable?

Your training deposit is not refundable. However, we understand that plans can change, so we offer the flexibility to transfer your deposit to a different training date if needed. Please note, this adjustment can only be made once. We aim to accommodate your needs while ensuring that our training sessions are planned and executed effectively for all participants

By completing thie course, can I get fully insured?

Yes YEO ACADEMY is fully acreddited by professional beauty direct and therefore fully insurable once you are qualified.

Do I need to supply the live model?

You will need to supply your own model for the practical section of your eyelash extension training. We will supply a model for the practical infill training. 

Does my training include a kit?

Yes! YEOACADEMY provides one of the most comprehensive kits in the training industry worth over £175, depending on which course you opt in for.

 

Kit Content:

 

1 x IsolatorTweezer

1 x Volume Tweezer

1 x glue

1 x Mapping Pen

4 x Lash Trays

10 x Gel Pads

50 x Sets of Gloves

1 x Micropre Tape

50 x Eyelash Brushes

50 x Micro Brushes

5 x Glue Dip Trays

2 x Practice Spunges

1 x Cream Eyelash Remover

1 x Eyelash Shampoo

1 x Eyelash Fan

1 x Classic/Volume Manual

1 x Success to solopreneur Manual

 

**Please Note: The Kit will vary depending on your chosen course - view the page of the course you are interested in to see what is included.

Where is the training based?

The YEOACADEMY eyelash extension training is based in Uddingston, Glasgow within Robyns salon The Beauty Tailors. 

Do you offer refresher courses?

Realising you're not getting the aftercare support you expected after your training is disheartening, and if you're feeling a bit lost, you're certainly not alone. It's all too common for technicians to find themselves navigating the challenge of training programs that didn’t quite meet their promises, or life simply intervening, limiting practice time and growth. Whether it's a need for a refresher, a boost in confidence, or a desire for the comprehensive support you were missing, Robyn’s 1:1 mentoring is here to bridge that gap. Let us tailor a mentoring experience that reignites your passion and enhances your skills, no matter where you started.